Training Package Terms and Conditions
- Standard discounts cannot be applied to package deals.
- Free course give-aways that relate to individual courses bookings are not applicable to package deals.
- Discount training vouchers cannot be used when booking package deals.
- Please read our booking conditions prior to making a booking.
Course Re-sit Conditions
All students can re-sit the course they attend free of charge subject to the following conditions:
- Re-sits must be taken within 8 months from the date of course commencement.
- Re-sits can only be undertaken by the participant who originally attended a public course with Dynamic Web Training.
- Students re-sitting the course must bring the training manual they received when they originally attended a public course with Dynamic Web Training.
- Subject to places being available on the requested training course date.
- Bookings may only be made one business day before the course is due to commence.
- If a newer version of the software is being taught, a fee of 50% of the course cost is payable.
Email Support Conditions
Email support is available to all students who have attended a public course with Dynamic Web Training subject to the following conditions:
- E-Mail support is available for a period of 12 months from course commencement.
- Support queries must be within the scope of the topics covered in the course.
- To ensure the best possible level of support, queries must be specific in nature and relate to the topics covered in the course.
- All support queries must be emailed to This email address is being protected from spambots. You need JavaScript enabled to view it..
- Dynamic Web Training will make best endeavours to respond to support queries within 24 hours.
- All support queries must include; Participants Name, Course Name, Course Date and Location.
Last Updated: 24 March 2015
